Effective date: 7 April 2025

At Cocosoftware Ltd, trading as Cocodio, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information when you use our website,https://cocodio.com

Who we are

Our website address is: https://cocodio.com.

We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Cookies

We use cookies to improve user experience, support website functionality, and gather anonymised analytics data.

You can control or delete cookies via your browser settings.

Analytics

We use Contentsquare, a digital experience analytics platform, to better understand how users interact with our site. This includes tracking clicks, scrolls, and user journeys in an anonymised format.

Contentsquare does not collect personal information such as names, email addresses, or IP addresses.

For more information, view Contentsquare’s privacy policy:

https://contentsquare.com/privacy-policy/

Newsletter sign-up (Mailchimp)

When you sign up for our newsletter, we collect your name and email address via a secure form powered by Mailchimp. This data is used solely for sending you relevant updates and marketing content.

Mailchimp may store and process your data outside the UK/EU (including the United States). Where this occurs, appropriate safeguards are in place in line with UK data protection laws.

You can unsubscribe at any time using the link in any of our emails.

Read Mailchimp’s full privacy policy here:

https://mailchimp.com/legal/privacy/

Legal basis for processing personal data

We collect and process your personal data based on the following legal grounds:

• Consent – where you have given clear permission (e.g. for newsletter sign-ups).
• Legitimate interests – to understand how users interact with our site and improve functionality.
• Legal obligations – where required for compliance with law or regulatory obligations.

Your rights under UK GDPR

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data (in certain cases)
• Object to or restrict processing of your data
• Request transfer of your data to another organisation (data portability)
• Withdraw your consent at any time (where processing is based on consent)

To exercise any of these rights, contact us using the details below.

International data transfers

Your personal data may be transferred outside the UK for processing by trusted third-party services such as Mailchimp. When this happens, we ensure suitable safeguards are in place (e.g. standard contractual clauses) to protect your data in accordance with UK GDPR.

Data retention

We retain your data only for as long as necessary:

• Newsletter data is retained until you unsubscribe
• Analytics data is anonymised and used only in aggregate form
• Any information submitted via our website is retained only as long as needed for the purpose it was collected

Contact us

If you have any questions about this privacy policy or your personal data, please contact: Claire Owen